Your guide to all things print

Delivery, Collections, Artwork Setup & Printing Guides

Welcome to the Rapid Print Pro Help Hub. This page answers the most common questions about delivery times, same day collections, artwork setup, roller banner printing, flyers, business cards and large format display printing. If you’re unsure about anything before placing an order, this guide should give you clear answers fast.

If I order before 3pm, can I collect today?

Yes. Most same-day printing orders placed before 3pm are ready for collection the same day.

After ordering, we’ll email you a collection time slot. In many cases your order can be ready roughly 1 hour after ordering, meaning a 3pm order is often ready from around 4pm.

Please note:

  • Our office closes at 5pm

  • Collections are weekdays only

  • No weekend collections

  • Orders not collected the same day will be available from 9am the next working day

What happens if I order after 3pm?

Orders placed after 3pm may move into the next production slot depending on workload. You’ll receive an email confirming your ready time.

Can I collect on weekends?

No. Collections are Monday to Friday only.

Do you offer pre-10:30am delivery?

Yes, pre-10:30am delivery upgrades are available on selected products. This option must be chosen at checkout and applies once your order has been dispatched.

Do you offer Saturday delivery?

Saturday delivery may be available on certain services. Please contact us before ordering to confirm availability.

What happens if I order Friday after 3pm or over the weekend?

Orders placed:

  • Friday after 3pm

  • Saturday

  • Sunday

will enter production on Monday and are typically dispatched Monday for Tuesday delivery.

Do you offer next day delivery?

Yes. Many products include next working day UK delivery once printed and dispatched.

🖨️ Large Format Artwork Guide

Roller Banners, Posters & Stretch Walls

This section covers artwork setup for roller banners, pull-up banners, posters and stretch wall displays.

What size should my roller banner artwork be?

Supply your artwork at the visible size of the banner.

Typical visible height is always 2000mm (2 metres) regardless of width options such as 850mm, 1000mm or 1500mm.

Does any of my design get hidden inside the roller banner base?

No. The visible area of your roller banner remains 2m high.

We add approximately 150 to 200mm extra at the bottom during production which sits inside the mechanism and is never seen. This allows the banner to pull up correctly and stay under tension.

 

Do I need to add the extra drop myself?

 

No. Supply your artwork at the finished visible size and we will add the mechanical allowance during production.

Do I need bleed on roller banners?

Bleed is not always required, but we recommend extending backgrounds slightly beyond the edge where possible. Always keep important text and logos at least 30 to 50mm away from the edges.

What resolution should large format artwork be?

  • 150 to 300dpi at full size is ideal

  • Avoid low resolution screenshots or social media images

Safe design tips for roller banners and stretch walls

  • Keep key messaging high on the banner

  • Avoid placing important text near the bottom edge

  • Use large readable fonts suitable for distance viewing